Wedding Dresses 
 

• I will not start working on your dresses until you sign and have paid a minimum of £500 deposit. Deposit is refundable up to 48 hours (2 days) but after this it is not.
• The price is given based on the sketch made at the consultation. Any changes made after will be an extra cost.
• Any change or cancellation of your appointment will mean that the collection date will get pushed back. If we need to move your appointment ourselves, this will not change the collection date.
• Dresses are made to the measurements you give us before first fitting. Any extra alterations outside of your appointment will be extra cost added to balance.
• We are by appointments only; if you do not have an appointment we can't help you.
• If you provide us with any fabric or lace, it is your job to make sure it is suitable. I can refuse to work with fabric if it is unsuitable.
• If you need to cancel or reschedule please give us 24 hours. If you don't this means your clothes might not be ready on time.
• Any clothes or wedding orders that stay in our shop after scheduled collection date will be charged £1 each day for storage.
• If you are late to your appointment we might need to cancel in case it affects other appointments.
• Some of the balance needs to be paid on every appointment, and the final bill is paid on the collection.
• Any antisocial/rude behaviour towards me or any of my staff or business will result in cancelling your order and all deposits paid will be lost.
• If all bridesmaids/clients can't come to the scheduled appointment, we will have to charge extra £50 for additional appointment for them to come separately.

Dresses

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• Dresses can only be exchanged, not refunded.
• Dresses bought have to be brought back with receipt in 14 days to be able to be exchanged.
• Item on sale can't be exchanged or returned at all.
• No tolerance to antisocial or rude behaviour, you can be asked to leave.
• Appointment only.
• You have only one hour to try dresses on.